Flying with Disabilities
My kids at the Oakland Airport
Flying with Disabilities: Tips for a Smoother Air Travel Experience
Flying with disabilities, especially when traveling with someone on the autism spectrum or under the neurodivergent umbrella, can present unique challenges. The noise of the airplane, confined spaces, and limited flexibility to move around can be overwhelming. Fortunately, there are airline disability accommodations and resources to help make air travel more accessible and less stressful.
Know Your Rights: The Airline Passengers with Disabilities Bill of Rights
The U.S. Department of Transportation has established the Airline Passengers with Disabilities Bill of Rights, outlining the fundamental rights of travelers with disabilities. This applies to all U.S. airlines and international flights to and from the U.S.
Key Rights for Passengers with Disabilities
Dignity and Respect – Passengers have the right to be treated fairly and respectfully.
Information About Services & Limitations – Airlines must provide clear details about available accommodations.
Accessible Information – Travelers have the right to receive information in a format that suits their needs.
Accessible Airport Facilities – Airports must provide accessibility features such as ramps, elevators, and accessible restrooms.
Assistance at Airports – Airlines should provide support, such as wheelchair assistance or guidance through the airport.
In-Flight Assistance – Passengers have the right to support during their flight.
Traveling with Assistive Devices or Service Animals – Airlines must accommodate necessary medical devices and service animals.
Seating Accommodations – Airlines must provide accessible seating arrangements.
Accessible Aircraft Features – Planes should have features like accessible lavatories and movable armrests.
Resolution of Disability-Related Issues – Airlines must provide a way to address and resolve concerns.
Booking Flights with Special Assistance
Most airlines offer special assistance for passengers with cognitive or developmental disabilities.
For example, Southwest Airlines disability accommodations allow passengers to select “special assistance” when booking, which grants pre-boarding. This extra time helps my son settle in without feeling rushed, significantly reducing stress. Each airline has different policies, so check with your carrier before booking to understand their accommodations.
The Hidden Disabilities Sunflower Lanyard for Air Travel
Many airports participate in the Hidden Disabilities Sunflower Lanyard program, offering a discreet way to signal that a traveler may need extra time or assistance. This lanyard lets airport staff know that the wearer has an invisible disability and may require patience, additional guidance, or accommodations in public spaces, including security checkpoints and boarding areas.
Navigating TSA Security with the TSA Cares Program
Airport security can be overwhelming, but TSA Cares provides a smoother experience for travelers with disabilities. This program offers trained Passenger Support Specialists (PSS) to assist during the TSA screening process.
How to Arrange TSA Cares Support:
Contact TSA Cares at least 72 hours before your flight by phone or through their online form at tsa.gov.
Explain your needs so they can provide appropriate assistance.
Request a Passenger Support Specialist to help guide you through security.
Additional Travel Resources & Air Travel Tips
Planning ahead and utilizing available resources can make a huge difference in reducing stress and ensuring a smoother travel experience.
For more detailed air travel tips, download my tips sheet here: NeuroAdventures Travel Air Travel Tips.
Flying with disabilities doesn’t have to be overwhelming—with the right preparations and accommodations, your journey can be much smoother and more enjoyable!
